GPS Case Manager

GPS Case Managers work with clients ordered by the Court to Milwaukee County’s 24/7 Electronic Monitoring Community Supervision Program. The Case Manager is a critical link for clients who are economically, racially, and ethnically diverse who are navigating the criminal justice system. They hold the client accountable, help ensure appearance at court, comply with court ordered conditions, and aid in remaining arrest-free during the pretrial period. Clients often experience mental health and/or substance abuse disorders and require a Case Manager who is empathetic and compassionate. The Case Manager should have some knowledge of the criminal justice system and act as a neutral party between the client, the prosecuting attorney’s office, and defense attorneys.

The Case Manager will provide electronic monitoring services (installing and removing bracelets/entering schedules/location tracking/reviewing violations, etc.); complete assessments aimed at identifying barriers and needs and provide services associated services targeted at successful pretrial outcomes; assist the client to ensure they attend all court appearances and remain arrest-free; help clients understand and follow all release conditions; provide referrals for available community resources; prepare and submit accurate court reports on the client’s status and progress; and maintain accurate and verified data records in the client database.

BONUS: If you are hired and remain in this position for at least 90 days, you will receive a $500 bonus and an additional $250 if you stay for six months!


  • Working knowledge of Microsoft Office (including Outlook, Word, Excel)
  • Ability to communicate professionally and accurately, both orally and written
  • Organized, attentive to detail, ability to multi-task, work independently
  • Ability to work well with individuals from diverse economic, racial, and ethnic backgrounds
  • Fluency in Spanish, spoken and written, preferred


  • Bachelor’s degree in Criminal Justice, Social Work, Psychology, or related human services field OR Associate’s degree with experience
  • Pass a pre-employment background check
  • Valid driver’s license and automobile with insurance
  • Ascribe to and champion The Difference Principles