Case Manager

Pretrial Case Managers are the critical link between clients who are economically, racially, and ethnically diverse in navigating the criminal justice system. They hold the client accountable, help ensure appearance at court, and aid in remaining arrest-free during the pretrial period. Clients often experience mental health and/or substance abuse disorders and require a Case Manager who is empathetic, compassionate, and flexible in where they work in the community. The Case Manager should have knowledge of the criminal justice system and act as a neutral party between the client, the prosecuting attorney’s office, and defense attorneys.

The Case Manager will monitor, supervise, and assist clients by identifying and addressing barriers to attending court hearings; develop knowledge and collaborative relationships with various community service providers; establish plans to meet and address client’s individual needs; & prepare and submit court reports of the client’s status and progress. The Case Manager may conduct field visits to the client’s home, employer, other service providers, or community outreach locations as needed.


  • Working knowledge of Microsoft Office (including Outlook, Word, Excel)
  • Ability to communicate professionally and accurately, both orally and written
  • Organized, attentive to detail, ability to multi-task, work independently
  • Ability to work well with individuals from diverse economic, racial, and ethnic backgrounds
  • Fluency in Spanish/Somali/Hmong (spoken and written) is preferred
  • Previous experience working with criminal justice involved clients preferred


  • Bachelor’s degree in Criminal Justice, Social Work, Psychology, or related Human Services field
  • Pass a pre-employment background check
  • Valid driver’s license and automobile with insurance
  • Ascribe to and champion The Difference Principles