Ramsey County Diversion Case Manager

The Ramsey County Attorney’s Office Diversion Program is a voluntary alternative to criminal prosecution for eligible participants. The offer is extended by the County Attorney’s Office as well as the other jurisdictions in the county. The Diversion Program offers individuals the opportunity to have pending, pre- and post-charge cases resolved after addressing barriers and needs with pertinent, required interventions determined by the diversion team, which consists of JusticePoint Case Managers, the prosecuting attorney’s office, and defense attorneys. The Diversion Case Manager is critical in assisting clients as they navigate this process.


Diversion Case Managers are responsible for managing assigned caseloads and providing an appropriate level of supervision to aid participants in reaching successful program outcomes. Case Managers will utilize an evidence-based approach to determine barriers and needs via risk/needs assessments that identify underlying barriers. They will identify interventions, refer individuals to culturally appropriate resources including chemical and mental health services, employment, education, and housing agencies, closely monitor participant progress and maintain accurate documentation in the client database, and prepare and submit detailed reports to the courts outlining participant’s progress with recommendations.


  • Knowledge of evidence-based practices with justice-involved populations
  • Ability to communicate professionally and accurately, both orally and written
  • Demonstrated ability to work well with individuals from diverse economic, racial, and ethnic backgrounds
  • Effective interpersonal skills in bringing people together to solve problems
  • Strong organizational skills and willingness to be flexible
  • Fluency in Spanish/Karen/Hmong, spoken and written, preferred
  • Working knowledge of Microsoft Office (including Outlook, Word, and Excel)
  • Previous case management experience in a related field preferred
  • Experience with Motivational Interviewing and Cognitive Behavioral Skills Programs preferred
  • Experience in group facilitation preferred


  • Bachelor’s degree in Criminal Justice, Social Work, Psychology, or related human services field
  • Pass a pre-employment background check (conducted by the Minnesota Bureau of Criminal Apprehension)
  • Valid driver’s license and automobile with insurance
  • Ascribe to and champion The Difference Principles