Electronic Monitoring Installers/Specialists are responsible for installing, retrieving, and basic troubleshooting various electronic monitoring devices (GPS, Remote Breath, & Continuous Alcohol Monitoring) within 24 hours of request for service.  Installers will receive notification of the service request, secure the necessary devices/equipment, and meet clients at community locations and client homes. This position requires significant driving as you will be traveling to various work sites within your assigned area so you must have a valid license and auto insurance. Mileage reimbursement is available. This opportunity is ideal for college students, parents with kids in school, retirees, and/or someone looking for experience in the criminal justice field.

This position will be required to pass a background check to become and remain employed under this project and will be required to always have a dependable vehicle and valid insurance while employed by JusticePoint in this position.  This position requires extensive driving.

Responsibilities:

• Receive service requests from JusticePoint dispatch staff via phone, text, and email
• Maintain inventory of electronic monitoring devices
• Establish location and time for meeting with client and complete service request within 24 hours
• Install/retrieve/troubleshoot electronic monitoring device
• Document all services as required and communicate status of request with contact person/team
• Maintain detailed logs of hours worked and miles traveled utilizing web-based software
• Represent JusticePoint professionally in all client interactions and service locations
• Other duties as assigned

Qualifications & Competencies:

• High school diploma or equivalent
• Working knowledge of Microsoft Office (including Outlook, Word, and Excel)
• Ability to work independently and with little supervision
• Openness to work a flexible schedule
• Proficient oral and written communication skills
• Required attention to detail as it relates to understanding work orders and entering case notes
• Demonstrated ability to work well with individuals from diverse economic, racial, and ethnic backgrounds
• Valid driver’s license and automobile with insurance required
• Pre-employment and regular follow-up background checks as required

JusticePoint is an Equal Opportunity/Affirmative Action Employer