The role of the Case Manager is to serve the needs of individuals involved in the legal system and assist them in navigating the criminal justice system. Case Managers hold clients accountable and help ensure court appearances are made and that the client remain arrest-free during the supervision period.  They are responsible for making referrals to services within the community that can assist the client in meeting their individual goals. Clients often experience mental health and/or substance use disorders and require a Case Manager who is both empathetic and compassionate. The Case Manager should have knowledge of the criminal justice system and act as a neutral party between the client, the District Attorney’s Office, and defense attorneys.

Case Managers will maintain a caseload of at least 30 participants. This position will refer to & have knowledge of available community resources, help ensure the client attends all court appearances, and is on track to complete the conditions of their agreement.  Case Managers will also provide accurate written reports to the court, enter and maintain case information in the electronic database, and will perform other duties as assigned.

Competencies:

• Working knowledge of Microsoft Office (including Outlook, Word, and Excel)
• Ability to communicate professionally & accurately, both orally and written
• Organized, attentive to detail, ability to multi-task, work independently
• Demonstrate ability to work well with individuals from diverse economic, racial, and ethnic backgrounds and LGBTQIA+ identities
• Previous experience working with criminal justice-involved clients preferred

Requirements:

• Bachelor’s degree in Criminal Justice, Social Work, Psychology, or related human service field
• Valid Wisconsin driver’s license and automobile with insurance
• Pass a pre-employment background check
• Ascribe to & champion The Difference Principles

JusticePoint is an Equal Opportunity Employer