Case Manager

The role of the Case Manager is to assist consumers committed under Wisconsin Statute Chapter 980 to independent community living. Case management staff will coordinate services and treatment in collaboration with the Department of Community Corrections, sex offender treatment providers, supportive care agencies, and service providers. The Case Manager is responsible for pre-release planning, case planning, and helping the consumer develop skills for community living. making individualized referrals to services that address the needs of their consumers. Clients may have developmental disabilities, experience mental health illness, and/or substance use disorders and require a Case Manager who is both empathetic and compassionate. The Case Manager should have knowledge of resources in Southeastern Wisconsin and act as an advocate in pursuing resources for the consumer.

The Case Manager will complete and utilize assessment results to develop individualized case plans with consumers; meet with consumers weekly utilizing a mix of face-to-face, video, and phone contacts; manage a caseload of up to seven consumers; guide the consumer through developing day-to-day and monthly schedules in accordance with DOC policy; complete accurate case notes and reports for staffing or court; review and approve consumer budgets and expenditures; attend meetings with Department of Health Services on a monthly basis.


  • Working knowledge of Microsoft Office (including Outlook, Word, and Excel)
  • Ability to communicate professionally & accurately, both orally and written
  • Organized, attentive to detail, and ability to work independently
  • Demonstrate ability to work well with individuals from diverse economic, racial, and ethnic backgrounds and LGBTQIA+ identities
  • Working knowledge of community resources relevant to the needs of the client which include sex offender treatment, mental health treatment, housing, vocational, employment, and health services


  • Bachelor’s degree in Criminal Justice, Social Work, Psychology, or related Human Services field
  • Valid driver’s license and automobile with insurance
  • Pass a pre-employment Wisconsin Caregiver Background check
  • Ability to work from home and travel up to 40% of the work week within the region and sometimes Sand Ridge Secure Treatment Facility
  • Ascribe to & champion The Difference Principles